Appointments by service and stylist
A cut is not a colour and a colour is not a full day. Bella asks what the client wants, matches it to the stylist who does it, and books the slot that actually fits the chair.
Your hands are in someone’s hair and the phone is ringing. Bella answers it, books the right service with the right stylist, and never asks you to put a client down.
Free while in beta · most salons are live the same day · cancel any time
Phone, WhatsApp, web chat and SMS — one calm voice on all four, at any hour.
A cut is not a colour and a colour is not a full day. Bella asks what the client wants, matches it to the stylist who does it, and books the slot that actually fits the chair.
Most people think about their hair in the evening. Bella replies at eleven at night the same way she replies at eleven in the morning, so tomorrow starts with a full book instead of six voicemails.
Confirmations and reminders go out on WhatsApp or SMS in the thread the client already uses. One reply confirms or moves the appointment, and the empty chair stops being a surprise.
Long services and peak Saturdays can be secured with a card deposit. Bella sends the payment link inside the same chat and holds the slot until it clears.
When a client cancels, the slot goes to the waitlist automatically. The next person in line gets the offer before you have noticed the gap in the day.
Keep the number on your door and the diary your team already knows.
Bella answers on the number you connect, or a new one we provide. Add your business WhatsApp and put the web chat widget on your booking page.
Set your services, durations and who does what. Bella books against it, and your team can still book manually from the dashboard at any time.
Every call and message gets an answer in Romanian or English. If a request is unusual, Bella hands it to a human and flags it, so nothing is lost.
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