Appointment intake, around the clock
Patients call outside opening hours, during lunch, and while your desk is with someone else. Bella answers in a natural voice, takes the reason for the visit, and books the appointment there and then.
A patient who cannot get through calls somewhere else. Bella answers every call and message, books the appointment, and gives your reception desk the quiet it needs to look after the people in front of it.
Free while in beta · most clinics are live the same day · cancel any time
Phone, WhatsApp, web chat and SMS — answered at any hour, in Romanian and English.
Patients call outside opening hours, during lunch, and while your desk is with someone else. Bella answers in a natural voice, takes the reason for the visit, and books the appointment there and then.
A missed appointment is a slot no other patient could take. Bella sends confirmations and reminders by WhatsApp or SMS, and one reply is enough to confirm or move the visit.
Patient details are handled under GDPR, with full consent, export and deletion controls across every channel. Nothing is repeated back on a channel the patient did not choose.
Bella knows the edge of her job. When a request needs clinical judgement or a human answer, she hands the conversation to your team and flags it, so nothing falls through the cracks.
When a patient cancels, the freed time is offered to the waitlist automatically. The slot is filled instead of lost, without anyone working through a call-back list.
Your number, your schedule, your rules — Bella works inside them.
Bella answers on the number you already publish, or a new one we provide. Add your business WhatsApp and place the web chat widget on your site.
Load appointment types, durations and practitioner hours, and say what Bella must always pass to a person. Your reception team keeps full manual control in the dashboard.
Every patient gets the same calm and complete answer, however many times the question is asked. Your desk sees what changed, and what needs a human.
Leave your details and we will get your clinic set up.
GDPR-compliant, with consent, export and deletion controls across every channel.