Calls during service
The phone rings at eight on a Friday and nobody has a free hand. Bella answers in a real voice — no “press 1 for reservations” — takes the party size and the time, and books it while your floor stays covered.
Service is the worst time to answer the phone, and it is when guests call most. Bella takes the call in a natural voice, holds the right table on your floor plan, and lets your team stay in the room.
Free while in beta · most restaurants are live the same day · cancel any time
Bella works across phone, WhatsApp, web chat and SMS, and speaks as one host on all of them.
The phone rings at eight on a Friday and nobody has a free hand. Bella answers in a real voice — no “press 1 for reservations” — takes the party size and the time, and books it while your floor stays covered.
Availability resolves against your real tables. Bella seats a party of four the way you would, and the reservation reaches every channel and every member of the team at once.
Confirmations and reminders go out by WhatsApp or SMS in the same thread the guest booked in. Guests confirm or move the booking with one reply, before the kitchen has prepped for a table that never arrives.
A cancellation at six does not have to be an empty table at eight. Bella offers the freed slot to the waitlist automatically, and the seat goes to the next guest in line.
Large parties and event nights can be secured with a card deposit, requested inside the same conversation. Tickets and confirmations go out on the channel the guest already uses.
Nothing about your existing setup has to change.
Keep the number you already publish, or take a new one from us. Add your business WhatsApp and drop the web chat widget on your site.
Load your tables, service hours and house rules. Bella books against them, and your team keeps full manual control from the dashboard.
Calls and messages get a calm answer at any hour, in Romanian and English. Anything she cannot handle goes to a human and gets flagged for your team.
Leave your details and we will get your restaurant set up.
GDPR-compliant, with consent, export and deletion controls across every channel.