Phone
Real calls in a natural voice — no “press 1 for reservations”. Bella answers on the number you already publish, or a new one we provide.
Features
One host for every booking
Bella answers the phone, WhatsApp, web chat and SMS in a natural voice, books against your real availability, and keeps the reminders, the waitlist and the deposits moving while your team stays with the people in front of it.
Free while in beta · most businesses are live the same day · cancel any time
Four channels, one voice.
Customers reach you the way they already prefer. Bella answers as the same host on all of them, at any hour.
Bella replies from your business WhatsApp. Customers message you as usual, and the booking, the reminder and the reply all live in one thread.
Web chat
A widget on your own site that books in seconds instead of asking for a form. The same host, the same answers, the same calendar.
SMS
Confirmations, reminders and quick replies by text, for the customers who never open anything else.
What Bella handles.
A booking is not just an answered call. Bella takes it from the first message to the seat, the chair or the appointment.
Booked against your real floor
Availability and party size resolve against your tables, your services or your schedule — not a flat list of slots. Bella seats a booking the way your team would.
One booking, everywhere at once
Each conversation becomes a live update. The reservation reaches every channel and every member of the team, without anyone copying details between tools.
Reminders that cut no-shows
Confirmations and reminders go out by WhatsApp or SMS in the thread the customer already used. One reply confirms or moves the booking, before you have prepared for someone who never arrives.
A waitlist that refills the gaps
When someone cancels, the freed slot is offered to the waitlist automatically. The next person in line gets it before you have noticed the hole in the day.
Deposits and payments in the chat
Large parties, long services and event nights can be secured with a card deposit. Bella sends the payment link inside the same conversation and holds the slot until it clears.
Events and ticketing
Concert nights and private rooms get announced, sold and seated in the same place as every other booking, so the stage and the back room stay full.
A dashboard your team still runs
Bella never takes the keys. Your team books, moves and cancels manually from the dashboard at any time, and sees what every channel did while nobody was watching.
Handed to a human when it should be
Bella knows the edge of her job. An unusual request goes to a person and gets flagged for your team, so nothing falls through the cracks.
Romanian and English
A natural voice in both, on every channel, at any hour. More languages are on the way.
GDPR-compliant by default
Customer data is handled with full consent, export and deletion controls across every channel.
Live the same day.
Nothing about your existing setup has to change.
Connect your channels
Keep the number you already publish, or take a new one from us. Add your business WhatsApp and drop the web chat widget on your site.
Load your rules
Tables, services, staff, opening hours and house rules. Bella books inside them, and your team keeps full manual control.
She answers, you work
Every call and message gets a calm answer at any hour, in Romanian and English. Most businesses are live the same day.
Built for your kind of business.
The same agent, tuned to how your bookings actually work.
Every enquiry answered.
Leave your details and we will get your business set up.
GDPR-compliant, with consent, export and deletion controls across every channel.